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Free Domestic Economy Shipping Above $175 - Shipping Automatically Upgraded @ $300+ - Weekly Product Launches Tues, Thurs, & Sat

Return Policy

Returns

We want you to love it before you buy it and due to the select nature of our product, our return policy is as follows:

If you are unhappy with your purchase, you can exchange it for anything else in the store within 14 DAYS of the ARRIVAL DATE of your package, in unworn & unwashed condition. A merchandise credit will be given when an exchange isn't applicable. We DO NOT offer refunds.

** All apothecary, food items, discounted + promotional sale, vintage & gently used items are FINAL SALE & ineligible for exchange or in-store credit. **

* All international shipments are FINAL SALE *

Refunds

*We do NOT offer refunds and do not make exceptions.*

How To Exchange/Return

If you need to return any item, please quickly send us an email at info@jamesdant.com. Once contact has been initiated, you can return your item to the address listed below. 

Remember, you have 14 days to send us confirmation that your package has been shipped. Once we receive that confirmation, we can put an item on hold if you're wishing to exchange.

All items must land at our physical location within 17* days of the date they arrived to you. For this reason, we recommend you use a trackable shipping method, even for exchanges. 

To return your product, please mail to:

Attn: Returns James Dant
5624 E Washington St
Indianapolis, IN 46219

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

The exchange process timeline will vary depending on your distance from our store. 

If you are shipping an item over $75, you should consider using a trackable shipping service. For items over $350, you may consider purchasing shipping insurance. We can't guarantee that we will receive your returned item.

International Shipments

* All international shipments are FINAL SALE *

Limited Product

Limited edition product is subject to its own set of rules. Please find this in the product description. (Normal exchange policy applies unless otherwise listed)

Cancellation Requests:

Once an order is processed, it cannot be canceled under any circumstances. The process of fulfillment begins the moment the order is placed. Due to this and the credit card fees charged to the business, items must be received and returned for store credit if you no longer want your order. We will not field any calls or emails related to cancelling an order. 

Lost/Stolen Packages:

If the final status of your tracking number is Undelivered and the shipping carrier is unable to locate your package after their investigation, we will replace the item if it is in stock. There may be up to 30 days in processing time for the investigation.

However, if the status of your tracking number is “Delivered” and you physically did not receive the package (ie. it gets stolen off your front door), we are not liable and we will NOT replace or refund the item(s) under any circumstance. We are happy to require a Signature for your package at your request, please specify this in the Notes section at checkout to request one and we will email you a quote for this additional service (all packages above $350 will have signature tracking applied).